How much water should I use?
For an optimal smoking experience with the C-Force one, we
recommend using 1 liter of water. Feel free to adjust the water
amount based on your personal taste preferences
How can I place an order?
While our online shop is currently under construction, you can
still order by using our
contact form. Simply fill out the
form, and we'll assist you with your purchase
How do I clean the C-Force one?
Cleaning the C-Force one is a breeze. You can use common
household cleaning agents to keep your shisha product in top
condition
Where can I find my invoice?
You can find the invoice in the email attachment of your order
confirmation
Where can I find my order number?
You can find your order number in the email attachment of your
order confirmation
How can I shop as a business customer?
For business inquiries, please use our contact form and select
the Business Inquiries option. We will get back to you as soon
as possible
What are the shipping costs?
Within Germany, shipping costs are 6.99€. If your delivery
address is outside of Germany, the costs vary depending on the
delivery country. Below, you will find a breakdown of the
different shipping costs
To which countries can I have items delivered?
We strive to deliver to every country. If your country is not
listed, please feel free to contact us for a personalized quote
How can I return an item?
We adhere to the legal return period of 30 days. If you have
changed your mind or are not satisfied with the shisha, please
feel free to send us an email at
info@c-smoke.com
Can I put coal on the coal plate?
Since our coal plates are also made entirely of carbon, we
advise against both ashing and placing coal to avoid damage. If
you still wish to use the coal plate, please feel free to order
our identical stainless steel plates
What payment options are available?
For payment, you can choose from the following options:
- - Bank transfer
- - Payment by invoice
- - Klarna
- - Paypal
- - Credit card